Your safety is our top priority
MyKitchenware understands that your privacy is important to you, and we take great care in how your personal data is collected and used. We respect and value the privacy of all our customers and users, and we ensure that personal data is only collected and used as described here in this privacy policy, in compliance with applicable data protection laws.
This is the MyKitchenware Privacy Notice (“Privacy Notice”), which can be accessed via our website at [https://mykitchenware.co.ke/privacy-policy/] when you submit personal data to access our services. Alternatively, it can be provided as a hard copy when you share your data at our branches/outlets. MyKitchenware is the leading supplier of home and kitchen appliances from top brands.
Throughout this Privacy Notice, we refer to MyKitchenware as “we,” “our,” or “us.” The individual whose personal data is being processed is referred to as a “Customer,” “User,” or “you.”
This Privacy Notice applies to users of our websites, service centers, marketing platforms, business-to-business services, and other divisions where personal data is processed. Personal details of MyKitchenware employees and third-party vendors are handled according to employment agreements, contractual relationships, or separate policies, independent of this Privacy Notice.
1. Information About Us
- MyKitchenware Kenya, a company registered in the Republic of Kenya.
- Postal Address: 254714502988-00100
- Email: [email protected]
- Telephone: +254 714502988
- Website: https://mykitchenware.co.ke
2. What Does This Privacy Notice Cover?
2.1 This Privacy Notice explains how we collect, store, and process your personal data. It also outlines your rights regarding your personal data under applicable law.
2.2 We will process personal data in line with this Privacy Notice and our Terms and Conditions. Please read this Notice carefully to understand how your personal data is handled.
3. What is Personal Data?
3.1 Personal data is governed by the Data Protection Act, 2019, and accompanying regulations, including the Data Protection General Regulations 2021 and subsequent amendments.
3.2 Personal data refers to any information that can identify you, such as your name, contact details, and identification numbers, as well as less obvious data like location data and online identifiers.
For more details on the personal data we collect, refer to Part 4 below.
4. How Do We Collect Your Personal Data?
4.1 We collect personal data when you visit our websites, retail outlets, service centers, or engage with our marketing, business-to-business services, or other divisions. We also collect data through phone, email, and social media interactions.
4.2 We collect information such as your name, address, email, phone number, transaction details, and account information. We may also collect employment details, financial data, and information from identification documents.
4.3 When using our website, we collect account data (e.g., username, password), and online identifiers like IP address and cookies.
4.4 You provide personal data when you:
- Purchase products from our stores or website.
- Register for or use our online services.
- Request marketing communications or enter competitions.
- Provide feedback or complete surveys.
5. How Do We Use Your Personal Data?
5.1 We process personal data for several purposes, including:
- Contractual obligations to provide services.
- Legal obligations to comply with regulatory requirements.
- Legitimate interests as a data controller.
- Consent, where required, to send promotional emails or text messages.
We will not use your personal data for unrelated purposes without informing you and ensuring compliance with applicable law.
6. Your Rights Under Data Protection Legislation
You have the right to:
- Be informed about how we collect and use your personal data.
- Access your personal data.
- Correct inaccuracies in your personal data.
- Request deletion of your personal data.
- Restrict the processing of your data.
- Withdraw consent at any time.
- Transfer your data to another service.
If you wish to exercise any of these rights or have concerns about our use of your personal data, please contact us via the details in Part 13.
7. Sensitive Personal Data
We do not collect sensitive personal data unless required by law or with your explicit consent.
8. Sharing Your Personal Data
We may share your data internally within MyKitchenware and externally with service providers, where necessary for operational purposes or as required by law.
9. Data Security
We use advanced security measures to protect your personal data, including secure servers, restricted access, and encryption.
10. Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice or as required by law. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
11. Contact Us
If you have any questions regarding this Privacy Notice or your personal data, please contact our Data Protection Officer at:
- Telephone: +254 714502988
- Email: [email protected]
12. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
When you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
13. Changes to This Privacy Notice
We may update this Privacy Notice periodically, and any changes will be posted on our website. Please review the Notice regularly to stay informed of any updates.